Cookie Policy (UK)

1. What are cookies?

A cookie is a small text file stored on your device by your browser when you visit a website. Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored for a set period). Some cookies are strictly necessary for a website to function; others are optional and require your consent.

2. Cookies we use

We use only strictly necessary functional cookies. These do not require your consent under UK PECR, though we notify you of them via our cookie banner.

Cookie consent preference

Name: jote_cookie_consent
Purpose: Remembers that you have seen and responded to our cookie notice, so we do not show it again on every page.
Duration: 1 year
Type: Strictly necessary (functional)

Account & session authentication

Name: payload-token
Purpose: Keeps you securely logged in to your Jules Of The Earth account. Set only if you create an account and sign in. Not set for visitors who browse without an account.
Duration: Session (cleared when you sign out or close your browser)
Type: Strictly necessary (functional)

Shopping basket

Purpose: Remembers the items you have added to your basket so they are not lost when you navigate between pages.
Storage: Browser local storage (not a cookie, but stored on your device in the same way)
Duration: Persists until you clear your browser data or complete your order
Type: Strictly necessary (functional)

3. Cookies we do not use

We do not use any of the following:

• Google Analytics or any other analytics platform
• Facebook / Meta Pixel or any social media tracking
• Advertising or retargeting cookies
• Any cookie that tracks your behaviour across other websites

We are a small independent apothecary. We have no interest in tracking you around the internet.

4. Third-party cookies

Cloudflare (security & performance)

Our website is protected and delivered via Cloudflare, which may set a cookie called __cf_bm to help manage bot traffic and protect the site from malicious automated requests. This cookie does not track you personally and is strictly necessary for the security of the site. See Cloudflare’s Cookie Policy for details.

Stripe (payment processing)

When you proceed to checkout, your payment is processed securely by Stripe. Stripe may set cookies or use browser storage during the payment process for fraud prevention purposes. Jules Of The Earth does not have access to your full card details. See Stripe’s Privacy Policy for details.

5. Your rights & controls

Because we only use strictly necessary cookies, there is nothing optional for you to opt out of. If you wish to remove all cookies set by this website you can:

• Clear your browser cookies and local storage in your browser settings
• Use your browser’s private / incognito mode — no cookies will be stored after you close the window
• Contact us at [email protected] and we will confirm exactly what data we hold for you

Please note that clearing cookies will sign you out of your account and empty your basket.

6. Contact us

If you have questions about this Cookie Policy, please contact us: